KOR: Reputation Management
Monitor and manage your online reputation
Kori Lim
Last Update há 5 anos
Q: What is Reputation Management?
A: The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.
Q: What is Presence Management and how does it help local businesses?
A: Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites, and social networks are crucial.
Q: Why is online Review Monitoring important?
A: With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.
Q: What review sources does the Review Display Widget Pro include?
A: This widget will display reviews from all sources turned on in Reputation Management, except Yelp.
Q: What shows up on the Review Display Widget?
A: The review site logo and the review site name will be displayed next to its respective review on the widget.
